What Information We Collect and How We Use It
When you create an account, we collect the name, contact number, email address and any identity verification documents you submit. When you deposit or withdraw using JazzCash, Easypaisa or Raast, we record transaction references and wallet identifiers to confirm payments cleared correctly — we do not
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store your full mobile banking PIN or password at any point. We also collect device data such as browser type and IP address to secure your session and detect unusual login activity. Within the account wallet, your transaction history is retained to support any payment disputes
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you raise with us. We use your contact details to send account-related messages only — not promotional material unless you have opted in. Data may be shared with payment processors handling your JazzCash, Easypaisa or Raast transfers, and with fraud-prevention services, but never sold to third-party
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advertisers. All data handling applies where local law and eligible regions permit, and you may contact our support team at any time to ask how your specific information is being used.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.